January 27, 2026
iOS Privacy Policy
Introduction
K5R Softwares LLC ("Company", "we", "us", or "our") operates the website hyud.app and the iOS application Hyud, distributed exclusively through the Apple App Store (collectively referred to as the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you interact with our Service. By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
We encourage you to also review Apple's privacy policy, as Apple collects certain information through the App Store that is governed by their own privacy practices.
Information We Collect
Account Information: When you create an account, purchase a license, or subscribe to Hyud, we collect your email address and password (stored securely with encryption). This information allows you to access Hyud across both iOS and macOS devices and enables us to provide customer support and manage your subscription or license.
Payment Information: Payments are processed through Apple's In-App Purchase system. We do not store your credit card details. Payment processing also involves third-party services such as RevenueCat and Superwall, which help us manage subscriptions and in-app purchases.
License Validation: The Hyud application connects to our servers to validate your license or subscription. During this process, we may log minimal technical information, including your IP address, device identifier, or subscription status, primarily to prevent fraud and ensure legitimate use of the software. If you purchased a license on our website for use on macOS and wish to activate it on iOS, our servers will validate your license key.
Device Information: We collect device information including device model, iOS version, and advertising identifiers (IDFA) for analytics and attribution purposes.
Crash Reports and Technical Logs: We use services such as Sentry and Crashlytics to collect crash reports and technical logs. This data helps us diagnose problems and improve the stability and performance of the app.
Analytics and Tracking: We use analytics services such as Mixpanel, Google Analytics, and the Facebook Pixel to better understand how users engage with our app, measure attribution and campaign performance, and improve user experience. These services may collect usage statistics and behavioral data.
Push Notifications: We may send you push notifications to provide updates about the Service, your account, or important announcements. We do not collect data through push notifications.
How We Use Information
We use the information we collect to process transactions, manage software licensing and subscriptions, and provide customer support. It also helps us maintain and improve our Service by monitoring technical performance and diagnosing issues. We use your account information to manage your account and synchronize your data across devices (iOS and macOS), and to validate licenses purchased on other platforms (such as our website).
In addition, we may use your email address to send you purchase confirmations, important notifications about the Service, and future marketing or product updates. You can unsubscribe from marketing communications at any time by following the instructions provided in our emails.
Apple App Store and Privacy
Our app is distributed through the Apple App Store. Apple collects certain information through the App Store, including app downloads, updates, and usage data. This data collection is governed by Apple's privacy policy, which we encourage you to review.
We may use Apple-provided services such as push notifications to communicate with you. In the future, we may offer additional authentication options such as Sign in with Apple or Sign in with Google to provide you with convenient and secure login methods.
For more information about how Apple handles your data, please visit Apple's privacy policy at https://www.apple.com/legal/privacy/.
Third-Party Services
To operate our Service effectively, we share certain data with third-party providers:
- Payment processing: Apple App Store, RevenueCat, and Superwall
- Email services: Resend
- Analytics: Mixpanel, Google Analytics, and Facebook Pixel
- Crash reporting: Sentry and Crashlytics
Each of these providers maintains its own privacy policies that govern how they handle your information. We encourage you to review their policies for more details.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. K5R Softwares LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of your Personal Data
We may disclose personal information that we collect or you provide.
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the site
- Protect the personal safety of Users of the site or the public
- Protect against legal liability
Security of Data
We implement reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. By using our Service, you acknowledge that you understand and accept these inherent security risks.
Your Rights
Depending on where you live, such as within the European Economic Area under the GDPR or under other local data protection laws, you may have certain rights regarding your personal data. These rights may include the ability to request access to the information we hold about you, to correct or delete that information, or to object to or restrict certain processing activities. If you wish to exercise any of these rights, please contact us at support@hyud.app.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective when posted on this page. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your information.
Contact Us
You can contact us at contact@hyud.app.