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Hyud

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July 8, 2025

Privacy Policy

Introduction

K5R Softwares LLC ("Company", "we", "us", or "our") operates the website hyud.app and the macOS application Hyud(collectively referred to as the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you interact with our Service. By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Information We Collect

When you purchase a license for Hyud, we may collect your email address. This information is used to deliver your license key, provide customer support, and manage license activation.

Payments are processed through third-party providers such as Stripe, and we do not store your credit card details.

The Hyud application connects to our servers to validate your license. During this process, we may log minimal technical information, including your IP address, device identifier, or license key status, primarily to prevent fraud and ensure legitimate use of the software.

Additionally, we use services such as Sentry and Crashlytics to collect crash reports and technical logs. This data helps us diagnose problems and improve the stability and performance of the app.

When you visit our website, we automatically collect certain information through the use of cookies and similar tracking technologies. We use Google Analytics to better understand how visitors engage with our site and to improve user experience. We also use tools like the Facebook Pixel to support our marketing efforts. These services may place cookies in your browser to gather anonymous usage statistics.

How We Use Information

We use the information we collect to process transactions, manage software licensing, and provide customer support. It also helps us maintain and improve our Service by monitoring technical performance and diagnosing issues. In addition, we may use your email address to send you purchase confirmations, important notifications about the Service, and future marketing or product updates. You can unsubscribe from marketing communications at any time by following the instructions provided in our emails.

Third-Party Services

To operate our Service effectively, we share certain data with third-party providers. This includes sharing payment information with processors like Stripe, sending emails through services such as Resend, and using analytics and crash reporting tools like Google Analytics, the Facebook Pixel, Sentry, and Crashlytics. Each of these providers maintains its own privacy policies that govern how they handle your information. We encourage you to review their policies for more details.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. K5R Softwares LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of your Personal Data

We may disclose personal information that we collect or you provide.

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

We implement reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. By using our Service, you acknowledge that you understand and accept these inherent security risks.

Your Rights

Depending on where you live, such as within the European Economic Area under the GDPR or under other local data protection laws, you may have certain rights regarding your personal data. These rights may include the ability to request access to the information we hold about you, to correct or delete that information, or to object to or restrict certain processing activities. If you wish to exercise any of these rights, please contact us at support@hyud.app.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective when posted on this page. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your information.

Contact Us

You can contact us at contact@hyud.app.